Legal

Privacy policy

How we handle your data at Mada Mall.

1. Introduction

At Mada Mall ("we"), we respect your privacy. This policy explains what data we may collect when you visit the site or order from us, and how we use it.

2. Data we collect

This may include: name, phone number, delivery address, order details, and messages (e.g. WhatsApp or email). When browsing, basic technical data (browser type, pages visited) may be recorded via analytics tools.

3. How we use data

We use your data to process orders, communicate about shipping and payment, improve the site experience, and respond to inquiries. We do not sell your personal data to third parties for marketing.

4. Sharing data

We may share only necessary data with service providers who help us (e.g. shipping or hosting), limited to fulfilling your order. We may disclose data when legally required or to protect our rights.

5. Cookies and analytics

The site may use cookies and analytics tools (such as Meta Pixel when enabled) to understand usage and improve advertising. You can configure your browser to reject some cookies.

6. Data retention

We retain order and communication data for as long as needed to provide the service, comply with law, and resolve disputes, then delete or anonymize where permitted.

7. Your rights

You may request access, correction, or deletion of your data where the law allows, by emailing us at [email protected].

8. Data security

We apply reasonable measures to protect your data, without guaranteeing absolute security on the internet. Please do not share passwords or sensitive information over insecure channels.

9. Contact

For privacy questions, email us at [email protected] or use the contact page.

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